New Clients

Our animal hospital in Vancouver, BC welcomes you and your pet!

We always welcome new clients and patients to our full service practice,  we know you will be very happy with our services. See what our clients have to say.

You can expect compassionate and professional service when you come to our Vancouver Animal Hospital.

What to Expect

As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.

For more information on how we can help your dog or cat, please visit our Vancouver Animal Hospital.For the safety of all clients, patients and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at our hospital. They must continue to be restrained when they are in the reception area and while traveling to and from the exam rooms. Your veterinarian or veterinary technician will let you know when to let your pet off-leash or out of his carrier.

When you arrive for your appointment, you will be greeted by our reception staff. Your pet will be weighed and as soon as there is one available we will usher you into an examination room. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will see a veterinarian who will take a history, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.

We are excited to meet you and your human and animal family members!

Please send us all of your information ahead of time by calling our friendly reception staff to book your appointment. The first time you visit we will spend 40 minutes doing a thorough exam of your pet and discussing previous medical history or any concerns you may have.

We look forward to meeting you and your pets!

Pin It on Pinterest

Share This
Your browser is out-of-date!

Update your browser to view this website correctly.Update my browser now